Gaya APA

Buttle, Francis. (2010). Customer Relationship Management (Manajemen Hubungan Pelanggan) (1). Boston: Elsevier Butter Worth.

Gaya Chicago

Buttle, Francis. Customer Relationship Management (Manajemen Hubungan Pelanggan). 1 Boston: Elsevier Butter Worth, 2010. Text.

Gaya MLA

Buttle, Francis. Customer Relationship Management (Manajemen Hubungan Pelanggan). 1 Boston: Elsevier Butter Worth, 2010. Text.

Gaya Turabian

Buttle, Francis. Customer Relationship Management (Manajemen Hubungan Pelanggan). 1 Boston: Elsevier Butter Worth, 2010. Print.